BAKSUS adalah sebuah badan iaitu ‘Badan Kebajikan, Sukan dan Sosial’ bagi Bahagian Pengurusan Maklumat, Kementerian Pelajaran Malaysia. Badan ini telah ditubuhkan pada tahun 1986 dan setiap staf Bahagian Pengurusan Maklumat secara automatik menjadi ahli badan ini.

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28.9.09

Common Mistakes in Giving Instructions

The ability to give instructions in delegating tasks to subordinates is essentially important. Unfortunately, there is always a gap between the instructions given and the jobs get done. Among the most common reasons for these discrepancies are

  • Using ambiguous words in instructions, such as, “Get this report done as soon as you can.” If you want it to be ready by three o'clock, then say so.
  • Assuming that instruction given to your subordinate is crystal clear without taking extra effort to clarify it.
  • Failing to motivate your subordinate by taking some time to brief him on why he is being asked to perform this task.
  • Giving too many details to the experienced subordinate or too few to the inexperienced one. The first will be insulted whilst the second will be stressful.
  • Not tailoring an instruction to the subordinate. Some require a direct instruction; others perform better if the instruction is a request.
  • Choosing inappropriate timing for issuing instruction to your subordinate, for instance at the end of a workday.
  • Giving multiple instructions to your subordinate at one time. If you try to cover too much in one session, you risk ending up with nothing carried out correctly.
  • Putting a distance between yourself and your subordinate. If you issue your instruction in writing, you are eliminating the possibility of questioning.

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